acb365 Terms and Conditions

acb365 ("Platform", "we", "our") provides a safe and reliable online gaming service for players in Bangladesh. These terms and conditions ("Terms") apply equally to all users ("user", "player", "you") of the acb365 website and all its services.

These Terms are governed by the applicable laws of Bangladesh. acb365 reserves the right to modify these Terms at any time. Continued use of the platform after any changes means you have agreed to the updated Terms.

• These Terms may be interpreted in both English and Bengali; in case of any conflict, the Bengali version shall prevail.
• Any new services or features will be considered covered under these Terms.
• acb365 reserves the right to suspend or close any user's account at any time, with or without reason.

To participate on acb365, you must be of legal adult age as defined in Bangladesh. This platform is for users aged 21 and above only.

• At the time of registration, you confirm that you are 21 years of age or older.
• acb365 may request a valid identity document for age verification at any time.
• An account belonging to a minor will be closed immediately and deposited funds may be forfeited.
• Each individual may open only one account.
• Residents of restricted regions may not use this platform.

All information provided at the time of registration must be accurate, complete and up to date. Providing false information may result in account cancellation.

• You are solely responsible for keeping your login credentials (username and password) completely confidential.
• Any unauthorized access to your account must be reported to acb365 support immediately.
• Only one account may be opened with a single email address.
• Operating an account on behalf of another person is strictly prohibited.
• acb365 reserves the right to conduct KYC verification procedures when required.

The following methods may be used to deposit funds on acb365: bKash, Nagad, Rocket, and Upay. The minimum amount for each deposit is ৳200.

• Deposited funds must come from your own account only — third-party payments are not accepted.
• The deposit amount must be a minimum of ৳200.
• acb365 does not impose any additional charges on deposit amounts, however the payment provider's own charges may apply.
• Depositing funds from fraudulent or illegal sources is strictly prohibited.
• acb365 reserves the right to hold or investigate any suspicious transactions.

The minimum withdrawal amount is ৳1,000. Approved withdrawals from successfully verified accounts are generally processed within 1 hour.

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests will only be processed to verified payment methods.
• Withdrawal requests are generally completed within 1 hour.
• Applicable wagering requirements must be met before withdrawing bonus funds.
• acb365 reserves the right to hold withdrawals until document verification is complete.
• If evidence of fraud is found, all balances in the account may be forfeited.

New registrants on acb365 can receive a welcome bonus of up to 120% on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus and the total balance will be ৳2,200.

• A 20x wagering requirement must be met before withdrawing the bonus amount.
• The welcome bonus is given only once per user on their first deposit.
• If evidence of bonus abuse or manipulation is found, the bonus and any associated winnings will be forfeited.
• Any attempt to claim bonuses through multiple accounts will result in all accounts being closed.
• acb365 reserves the right to modify or cancel any bonus offer.
• Certain game restrictions may apply when using a bonus — where applicable, this will be communicated separately.

acb365's VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. Each level comes with weekly cashback and special benefits.

• Bronze level: up to 0.2% weekly cashback.
• Silver level: up to 0.3% weekly cashback.
• Gold level: up to 0.5% weekly cashback.
• Platinum level: up to 0.6% weekly cashback.
• Diamond level: up to 0.8% weekly cashback.
• acb365 will communicate separately regarding VIP level upgrades.
• acb365 reserves the right to modify cashback amounts and terms.

The following rules apply to all games available on the acb365 platform — slots, live casino, cricket betting and other sports.

• Each game has its own applicable rules; it is recommended to read the rules before starting a game.
• For bets cancelled due to technical errors, the original stake amount will be refunded.
• Cheating, use of bots or automation software in any game is strictly prohibited.
• Any attempt to gain an advantage against the system by acting in collusion will result in the account being closed immediately.
• All games are operated with SSL encryption and fair play guaranteed.
• For cricket betting, bets can be placed on BPL, IPL, T20 World Cup and other international tournaments.

If any dispute arises over betting results, acb365's decision will be considered final. However, players may appeal through the support team.

• Disputes regarding results must be raised within 48 hours of the event ending.
• acb365 is not liable for losses caused by network or connectivity issues.
• If abnormal betting offers or odds are displayed due to an obvious technical error, those bets will be considered void.
• Betting based on match fixing or insider information is prohibited.

acb365 gives the highest importance to responsible gaming. Gaming is for entertainment — not a way to solve financial problems.

• Players can contact the support team to set their own deposit limits.
• Contact support to activate the self-exclusion feature.
• If you experience a gaming problem, seeking professional help is recommended.
• It is the responsibility of guardians to prevent minors from using accounts.

For more details, visit our Responsible Gaming page.

acb365 is committed to protecting your personal information. Information collected at the time of registration will be used solely for the purpose of providing services.

• Your personal information is protected by SSL encryption.
• Personal information is not sold or rented to third parties.
• Information may be provided to authorities if required to meet legal obligations.
• Requests to update or delete your information can be made through the support team.

For more details, visit our Privacy Policy page.

The acb365 website and all its content — logos, game software, designs, text, graphics — are protected under acb365's intellectual property.

• Copying, distributing or reusing any content without permission from acb365 is prohibited.
• The acb365 brand name or logo may not be used without permission.
• Game software providers (such as Pragmatic Play, PG Soft, JILI, Spribe) hold their own intellectual property rights.

acb365 is not liable for any financial or other losses in the following situations:

• Game cancellation or loss due to internet disconnection.
• Losses caused by issues with your device or software.
• Delays or errors in third-party payment services.
• Service disruptions caused by unexpected natural disasters or changes in government policy.
• Data loss due to hacking or cyber attacks (acb365 ensures maximum security).

acb365 reserves the right to close or suspend an account without notice for any of the following reasons:

• Violation of these Terms.
• Providing a false identity or fake information.
• Fraudulent activity or bonus abuse.
• Suspicion of money laundering or other illegal activities.
• Operating multiple accounts.
• Contacting the support team with threatening or abusive language.

Before an account is closed, the verified balance (excluding bonuses) will be returned, unless evidence of fraud is found.

If you have any dispute or complaint with acb365, you are advised to contact our support team first. We believe most disputes can be resolved amicably.

• Complaints must be submitted within 14 days of the incident.
• The support team will provide an initial response within 48 hours.
• Complex matters may take up to 30 working days to resolve.
• The final decision of acb365 will be considered binding.

acb365 provides 24/7 live chat support in Bengali. Contact our support team for any questions, issues, or complaints.

• Live Chat: Available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]
• Visit our FAQ page for more information.

If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. acb365 reserves the right to amend these terms at any time. For significant changes, a notice will be sent to the registered email address.

• Updated terms will take effect from the date of publication.
• If you disagree with the new terms, you may request to close your account.
• Continued use of the platform will be considered acceptance of the new terms.